GTM alignment is achieved when Marketing, Sales, Post-Sales, & Product are aligned with each other and that alignment extends to the Customer.
Want Jan to speak at your next event?
Jan Young is a dynamic keynote speaker specializing in Customer Success, Go-To-Market Alignment, AI, and Post-Sales Revenue Leadership. Her engaging presentations offer valuable insights and actionable strategies for businesses seeking revenue growth.
Please refer to her previous speaking events below for a glimpse of Jan's impactful speeches and expertise.
Conferences, Webinars, & Podcasts
Conferences & Summits
Matik - Scale + CS Summit Speaker, Making the Business Case for Your Scaled CS Program - Jun 6, 2024
Rocketlane - Propel24 Speaker, 3Ps: Productizing, Packaging & Pricing Your Implementation & Professional Services - May 21, 2024
GTM Alliance - GTM24 Conference Speaker, Rethinking How You Go To Market to Survive & Thrive in our Shifting Economics - Apr 25, 2024
RevGenius - RevCon 2023 Speaker, Increasing Revenue Through GTM Alignment - Oct 19, 2023
ClientSuccess - CS100 Summit 2023 Conference Speaker, Using AI to Transform Post-Sales Revenue, with Ralphie English - Sep 27, 2023
Matik's AI+CS Summit - What is AI & Why the Hype? - Aug 24, 2023
Calendly's Growth Week - Webinar, Increase Retention: Strategies for Managed Accounts & Accounts at Scale - Aug 24, 2023
Rocketlane’s Propel 23 - 5 Easy Steps to Propel Your Onboarding - workshop - Apr 19, 2023
IRL Meetups
SoCal CX Meetup - Optimizing GTM: Transformative AI, Market Strategies and Sales Models - Jun 26, 2024
SoCal CX Meetup - Redefining GTM: Insights from Unconventional Leaders - Apr 17, 2024
SoCal CX Meetup - Changes in Go-To Market and Your Future Career - Feb 29, 2024
SoCal CX Meetup - Strategies for Efficient Growth During Shifting Economics - Dec 6, 2023
SoCal CX Meetup - How AI is Driving GTM Alignment - Oct 25, 2023
JanYoungCX & ThriveNetwork NY TechWeek Meetup - Sponsored by Catalyst & Seismic "SaaS Grows Up AI & Modern Growth Engines to Combat Our Changing Economy,” - Oct 19, 2023
CSOfficeHours - JanYoungCX & Planhat Happy Hour in Washington DC - Oct 5, 2023
Mind the Product ProductTank LA Meetup - Productivity with AI - Aug 24, 2023
Update AI, CS & Sales Leaders Masterclass Workshop, DC - Oct 3, 2023 - May 16, 2023
SoCal CX Mixer, Local Meetup for Go-To-Market Leaders, LA - Aug 2, 2023
SoCal CX Mixer, Local Meetup for Go-To-Market Leaders, Irvine - June 7, 2023
CS Office Hours IRL Meetup, San Francisco - May 18, 2023
Rocketlane’s Preflight Huddle at SF Pulse - Global Customer Onboarding & CS Leadership Workshop, SF - May 16, 2023
SoCal CX Mixer, Local Meetup for Go-To-Market Leaders, LA - May 6, 2023
CS Office Hours in Nashville IRL Meetup - Mar 30, 2023
Webinars & Podcasts
Melo Associates The Talent Lens: Success Magnified Webinar Series - How to Elevate Your CS Career with a Business Mindset - Jul 25, 2024
BrainStorm SaaS Therapy Podcast - Can Customer Success Keep Up? - Jul 18, 2024
Pavilion Palooza - From CS Leader to Business Leader - Jun 26, 2024
Lifetime Value Podcast - Earning a Seat at the Table - Jun 13, 2024
CS Collective & Matik Webinar - To QBR or not to QBR? - May 23, 2024
Success Panda Webinar - CS Consultant Roundtable - Apr 19, 2024
Hiver HiveMind Webinar - AI vs Human: The Future of Customer Service - Apr 16, 2024
Foresight Future Customer Value Podcast - How to Transform GTM to become Value Centric - Mar 15, 2024
CS Angel Webinar - How to Become a Post-Sales Revenue Leader - Mar 13, 2024
Kodif Webinar - Future Proofing CX: A Deep Dive into AI-Driven Customer Success - Feb 15, 2024
Rebels of SaaS Podcast - A Rebel Story of the Customer Success Community - Feb 8, 2024
SmartKarrot Mini-cast, Adding Value, Not Just Answers - The 2024 CS & KAM Playbook!, with Anshi Bhadoria - Jan 9, 2024
SmartKarrot Mini-cast, Don't Reinvent the Wheel - Wisdom Sharing for CS & KAM Teams - Dec 28, 2023
Custify Webinar, 2023 Unwrapped - CS Insights & Forecasts for a Game-Changing 2024! - Dec 13, 2023
Experts in Experience Podcast sponsored by Salesforce - Why is Customer Success Crucial in SaaS - Nov 29, 2023
SmartKarrot Podcast - Jobs & Skills in Customer Success, with Anshi Bhadoria - Oct 11, 2023
RevGenius Webinar - How to Rebuild & Thrive After Layoffs, with Ralphie English, Nir Kalish, and Sandy Yu - Sep 20, 2023
SmartKarrot Mini-Cast - Can Customer Success assist in achieving break even? - Jul 29, 2023
Digital CS Podcast ep 6 - Jul 18, 2023
Rocketlane’s The Launch Station - How Accountability Makes Onboarding Easier - Jun 21, 2023
Client Success' Thought Leadership Webinar Series - Change Management & CS - Jun 20, 2023
Success In Black - CS Thought Leaders Webinar Series - Change Management in CS - Jun 15, 2023
Rocketlane’s The Launch Station - How Accountability Makes Onboarding Easier - Jun 21, 2023
Happitu Next in Queue Podcast with Rob Dwyer - May 26, 2023
Planhat The Customer Success Channel Podcast - AI in Customer Success - May 19, 2023
SmartKarrot Podcast - What Changes Are We Seeing in CS, with Prithwi Dasgupta - May 5, 2023
Daphne Lopes, This is Growth Podcast - What It Takes To Be a Customer Success Leader - Apr 27, 2023
Trenario's The CS Show Podcast - Creating Effective Content for Your Target Persona - March 2023
Lantern's LinkedIn Live/ Podcast - Keeping the Lights On, LinkedIn Live - Jan 26, 2023
Dillon Young's Lifetime Value - The Customer Success Podcast - Jan 13, 2023
Immersa.ai Webinar - Driving Customer-Centric Growth - Dec 9, 2022
ClubCX, Customer Marketing Meetup - How CS & CM Can Work Together - Dec 9, 2022
Gain Grow Retain Podcast - Impacting CS with Data - Dec 5, 2022
Gain Grow Retain Podcast - Strategic Customer Success - Dec, 2022